Visual Noise Policies
Free shipping. Items that are in stock will ship within 1-2 business days. Items that are custom ordered will ship within 2-6 weeks. We will update you on the status of your order. Most items ship before the estimated delivery date.
Returns are accepted within 7 days of receipt, provided that the item is undamaged, unworn, and in excellent condition.
Should your item size differ from the specifications of your custom order by more than one inch, we encourage you to find a local tailor to make adjustments, and we will gladly reimburse you for up to 100% of the price in tailoring costs. If you choose this option, please remember to request a receipt from your tailor as a copy of it must be provided when requesting reimbursement.
If we shipped you a defective or damaged item: You are eligible for a full refund or exchange. If you believe your item was damaged during shipping, Customer Service will need photographs showing the damaged packaging as well as "Proof of Damage" documentation to process your exchanging or refund. Alternatively, you can open the item in front of the delivery person and if you find that it was damaged during shipping, you may reject it.